Returns Process

• The product to be returned must be in its original, unopened, unused condition and must be complete.
  • Call or send us an email requesting a return authorization number.
  • 800-910-3720  24 hours/day
• customerservice@autofastenersandclips.com
• Write the return authorization number on the original packing slip, or a separate piece of paper with your name, address, email and phone number and include with the return.
• Repackage the item in the original packaging.
• Write the return authorization number on the outside of the shipping box.
• Ship the item back to Auto Fasteners and Clips.

When we have received and processed the return, we will issue a credit to the credit card or PayPal account used for the original purchase in the amount of the Product plus any applicable tax. We refund the original shipping and handling costs only if the return is due to an error that we have made.