Refund policy

PRODUCT RETURNS. Within 30 days of receiving your Order, you may return any Product that is unused, unopened, and in its original condition and packaging, for a refund. Auto Fasteners and Clips reserves the right to refuse returns that do not comply with these requirements in its sole discretion. If we have made an error in your Order, we will refund to you the shipping and handling charges.

Returns Process:

1. The Product to be returned must be in its original, unopened, unused condition and must be complete, including all parts and packaging.
2. Call or send us an email requesting a return authorization number.
   1. 800-910-3720 8:30 to 5:00 Monday through Friday, eastern time.
   2. cs@autofastenersandclips.com
3. Write the return authorization number on the original packing slip, or a separate piece of paper with your name, address, email and phone number and include with the return.
4. Repackage the item in the original packaging.
5. Write the return authorization number on the outside of the shipping box.
6. Ship the item back to Auto Fasteners and Clips.

1. When we have received and processed the return, we will issue a credit to the credit card or PayPal account used for the original purchase in the amount of the Product plus any applicable tax. We refund the original shipping and handling costs only if the return is due to an error that we have made.

SOLE AND EXCLUSIVE REMEDY FROM Auto Fasteners and Clips. The return options above are the sole and exclusive remedies provided to you from Auto Fasteners and Clips, and Auto Fasteners and Clips' sole liability and responsibility, related to the Products and is in lieu of all other remedies by contract, by law, and at equity.

This does not limit your remedies available from the manufacturer, if any.